Privacy Policy
Data Controller
Terhen Oy (Business ID 3207888-1)
P.O. Box 9, 00251 Helsinki, Finland
info@terhen.fi
Tel: +358 40 184 8803
Contact Person for Register Matters
Terhi Ruutu
info@terhen.fi
Tel: +358 40 184 8803
1. General information on data processing
This policy is based on the GDPR and Finnish legislation. It applies to all services by Terhen Oy.
By subscribing to our newsletter or using our services, you consent to your personal data being processed as described.
The policy may be updated. The latest version is available on our website.
2. Personal data collected and sources
We may collect:
- Name, address, email, phone, date of birth
- Purchase history, bookings, feedback
- Payment information
- IP address, device/browser data, cookies
Sources:
- Customer interactions
- Analytics and cookies
- Public or trusted third parties
3. Purposes and legal bases for processing
Purposes:
- Service provision and maintenance
- Customer support and communication
- Marketing and service improvement
- Legal compliance
- Research and statistics
Legal bases:
- Contract
- Legitimate interest
- Consent
- Legal obligation
4. Cookies and technical data
Cookies are used for:
- Website functionality
- Analytics and development
- Targeted advertising
Third-party cookies:
E.g., Google Analytics. See Google’s privacy policy. Read more about privacy policy.
Managing cookies:
You can block cookies via your browser. This may impact service usability.
5. Data retention
Data is kept:
- As long as necessary for stated purposes
- As required by law
- Until deletion is requested
Factors include:
- Length of customer relationship
- Legal obligations
- Consent
6. Data transfer and disclosure
Data may be shared with:
- Service providers
- Authorities if required
- Marketing partners (with consent)
Outside the EU/EEA:
Transfers follow EU Standard Contractual Clauses or equivalent safeguards.
7. Data subject rights
You have the right to:
- Access your data
- Correct or complete data
- Request deletion
- Restrict processing
- Object to processing
- Transfer data
To exercise your rights:
Email us at info@terhen.fi. We may verify your identity first.
8. Data security
We apply safeguards like:
- Encryption and access controls
- Security testing and backups
- Limited access by job role
We notify users and authorities of breaches as required by law.
9. Contact information
info@terhen.fi
+358 40 184 8803